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TeamViewer QuickSupport software

TeamViewer QuickSupport - releases history

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Version Change log
TeamViewer QuickSupport 15.67.5 Jul 10, 2025 New features:
Enhanced in-app dialogues and messaging with updated text and improved contextual communication based on user interactions.
TeamViewer QuickSupport 15.67.4 Jul 1, 2025 New features:
It's now possible to use the AI-based TeamViewer CoPilot functionality within a session. This feature allows users to analyze remote device data, receive suggestions on IT questions, and diagnose error messages displayed on the remote screen. This feature is accessible exclusively through the new user interface and limited to connections to Windows devices.
Company administrators can now access user reports on the newly introduced Security Center page. This page offers an overview of security features that can be enabled to enhance protection at both the user and device levels. The initial release includes recommended settings within the user report.
Session Insights can now be activated for all outgoing connections at the company level. By default, logging requires end-user confirmation, but this behavior can be adjusted through access control settings.
The new offline filter button on the Device List page enables users to effortlessly filter out offline devices with just a single click.
A new column showing the installed TeamViewer version has been added to the device list. Users can now view and sort devices by version.
The Remote Support page now utilizes the classic ID and password layout. The option to start a connection via link is available in the Sessions tab.
The process of adding a remote device has been simplified. It is now possible to either bookmark the device (by saving it with its ID and password) or assign it directly to a company's account for enhanced management.
When the assignment option is selected, a unique link is generated. Sharing this link will either add the device directly to the list (if TeamViewer is already installed) or download TeamViewer and then automatically add the device - all in one seamless step. In general, the assignment method provides more administrative options and improved security.
It is now possible for users to view contacts in the device dock.
Users will now have the ability to send messages directly
TeamViewer QuickSupport 15.67.3 Jun 24, 2025 New features:
Users can now choose whether 'Connect' or 'Show result' is the default action in Global Search.
Search and other customization options now have a dedicated section in user settings.
Users can now edit custom modules that were originally created in the classic Management Console.
Improvements:
The start screen has been redesigned to display connection information more clearly and make it easier for users to receive incoming connections.
Users can now add a policy to legacy devices via the group command bar.
External contacts will now receive a notification when a legacy group has been shared with them.
TeamViewer QuickSupport 15.65.4 Apr 29, 2025 New features:
Tensor users with connection reporting enabled can now access additional system information through the connection reporting API, including OS version, CPU type, and other system data.
It is now possible to view and manage the TeamViewer policy for legacy groups and devices.
Legacy device groups now allow linking with custom QuickSupport module, via the group side-drawer, provided that you have the necessary rights to do so.
It is now possible to add a device with a personal password.
It is now possible to view, manage, and connect to contacts within legacy groups.
It is now possible to view and manage TeamViewer policies for legacy groups and devices.
It is now possible to add contacts within legacy groups.
A clearer alert is now displayed if an admin attempts to create a user with an email address that is already in use.
A new user group source type has been added to represent user groups created from SCIM. SCIM user groups cannot be modified or deleted using the UI and WebAPI endpoints, however, SCIM user groups can have roles assigned just like other groups.
Improvements:
A new 'Add' button is available in both the basic and advanced views, allowing users to add devices, groups, and contacts from a single location.
The advanced view for devices has been updated to enhance usability. The lists on the left-hand side can now be collapsed or expanded. Additionally, a new section has been introduced to contain all legacy devices and contacts.
A VPN connection is now available for legacy devices.
It is now possible to update the TeamViewer version directly from the start page.
User email addresses can now be copied to the clipboard using the copy button that appears on hover.
Bugfixes:
Fixed a bug that prevented the session summary from being sealed at the end of the session.
Fixed a bug in the classic UI that caused the application to sign out automatically when the internet connection was lost while using single sign-on.
TeamViewer QuickSupport 15.63.5 Mar 7, 2025 Fixed session summary not being sealed on session end.
TeamViewer QuickSupport 15.62.4 Jan 28, 2025 New features:
When accessing any Endpoint Protection views for the first time, Company administrators will now be assigned the role of Administrator automatically.
It is now possible to share scripts between members in a company. Company users should now see a "Personal" and "Company" tab in both "Script Management" and "Script execution" under "Workflow & Insights".
It is now possible to edit the name of a device directly from the device list.
It is now possible to initiate meetings via TeamViewer Remote. Users can start or join meetings via the homepage.
Users will now see an indicator on the status bar when a personal password is set. This feature aims to raise awareness, promote the avoidance of using personal passwords and improve security.
Users can now activate Direct Keyboard Mode within a session. This feature forwards any pressed key directly to the remote machine, simulating the key without translating it to any keyboard layout. This ensures that applications behave more predictably and enhances the user experience.
Selected Windows users will now receive in-session guidance on how to strengthen and update the device personal password.
An additional column for Single Sign-On is now available in user management.
We are now able to add information banners to the permission overview if needed.
Improvements:
Endpoint Protection Admin users (with MDR/MTH add-on) can now assign an Active response shell setting permission to users that should be allowed to edit the ARS policy setting.
Endpoint Protection users will now see a specific error message when license activation fails because a ThreatDown account already exists.
The TeamViewer Remote status bar will now show information regarding available updates each time the application restarts. The user can trigger the update directly from the status bar if one is available.
It is now possible to send and receive files via the in-session file box. For this file tran
TeamViewer QuickSupport 15.61.3 Dec 17, 2024 Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level.
TeamViewer QuickSupport 15.60.3 Nov 26, 2024 Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level.
TeamViewer QuickSupport 15.59.5 Nov 14, 2024 Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level.
TeamViewer QuickSupport 15.59.3 Oct 29, 2024 Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level.
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